Latvijas Mobilais Telefons (LMT) selects 2operate for Efficient 2G, 3G, and 4G Network Operations.
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Riga, Latvia, March 22, 2013 – The Danish company, 2operate, represented by its Chairman, Kaj Juul-Pedersen, has signed an agreement with leading Latvian mobile operator, Latvijas Mobilais Telefons (LMT), represented by its Technical Director, Gunars Danbergs, for the delivery of its advanced Operations Support System (OSS) solution, 2solve, for 2G, 3G, and 4G network monitoring and troubleshooting. 2solve has unique capabilities for enabling a wider range of staff members to understand the network compared to traditional OSS tools. Key features of 2solve include aggregation of realtime data to visualize the impact of network incidents on customer experience as well as automated diagnostic reasoning.
The decision process leading to the agreement included a pilot project, and Gunars Danbergs said: “We evaluated 2solve over a three month period, and the solution met expectations on our measured parameters. In particular, 2solve makes service and network data available to more staff members, what makes 2solve a common working tool between divisions. During the evaluation period, 2operate also proved to be very effective in reacting to our demands and requests.”
“Our project team already spent a lot of time with LMT personnel, and the quality and dedication of how they work has made a great impression. It makes me very happy and proud that the collaboration shall continue as a long-term relation.” said Kaj Juul-Pedersen. “During the pilot period, LMT personnel has been very active and constructive in helping us developing 2solve to be even more friendly to staff members sitting close to customers. We believe that the key to achieve best in class software is to sit with end users and listen carefully to their needs.”
About Latvijas Mobilais Telefons (LMT)
With more than 1 million subscribers, widest network and biggest turnover LMT is the leading mobile operator in Latvia offering a range of high-quality and value added services and the widest network coverage. LMT’s mobile communication network covers 99% of the territory of Latvia, enabling 97.76% of the Latvian population to enjoy mobile communication possibilities. The mobile 3G network provided by LMT covers already more than 93% of the territory of Latvia. LMT is the first and the only mobile operator providing 4G mobile network service in Latvia. The company has entered into roaming agreements with 562 mobile communication networks in 184 countries.
Read more about Latvijas Mobilais Telefons (LMT) at: www.lmt.lv