January 2014 - 2operate

2operate is Europe’s Most Innovative OSS provider according to recent research by Frost & Sullivan. Visit our stand in Barcelona to learn why! 2operate is unique by placing (human) knowledge about service/network troubleshooting in structured knowledge bases. These are provided as part of our 2solve solutions, which exploits advanced mathematics for executing automated diagnostic reasoning based on the knowledge bases….

Make sure to read the new CEM issue of VanillaPlus where 2operate’s CEO, Lars Moltsen, talks about mixing network-centric and customer-centric processes. Traditionally, network quality has been ensured through strong, network-centric processes. In recent years, Big Data technology has allowed for better Customer Experience monitoring. But just because you have a new left eye available, you should not forget about…