1. How would you prioritize the following benefits from automated troubleshooting?:

	Not Important	Slightly Important	Average	Important	Very Important
Cost Savings: (from saved resources in diagnostics)
Network Quality: (from reduced mean-time-to-resolve)
Deskilling: (knowledge sharing enables less experienced staff to conduct troubleshooting)

2. When would it be relevant to discuss automation using 2solve in your organisation?:

	Now	1-3 Months	3-6 Months	6-12 Months	+12 Months
When to discuss automation?:

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	These two digits?:*
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